Privacy Policy
Last Updated: July 24, 2026
HMC Home Care respects your privacy. This Privacy Policy explains how we collect, use, store, share, retain, and protect personal information when you visit our website, submit an inquiry, request information, request care or service information, subscribe to updates, communicate with us, or otherwise interact with HMC Home Care. This Privacy Policy applies to website visitors, prospective clients, clients, family members, caregivers, applicants, employees, contractors, business contacts, and others who interact with us. In this Privacy Policy, “we,” “us,” and “our” refer to HMC Home Care. By using this website or providing personal information to us, you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the website or submit personal information to us.
1. Who We Are
HMC Home Care provides home care, personal care, caregiver support, client support, family communications, and related care coordination services. For questions about this Privacy Policy or to submit a privacy request, you may contact us at:
HMC Home Care
Email: info@hmchomecare.com
Website: https://hmchomecare.com/
Privacy Request Form
2. What Personal Information Means
“Personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular person or household. Personal information may include your name, email address, phone number, mailing address, service inquiry information, care-related information you choose to provide, employment or caregiver applicant information, online identifiers, communication history, or information you submit through our website forms.
3. Personal Information We Collect
The personal information we collect depends on how you interact with us.
Information You Provide Directly
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Mailing address, where applicable
- Service address, where applicable
- Preferred contact method
- Care inquiry, service request, or consultation information
- Client, family member, emergency contact, or authorized representative information, where applicable
- Information about care needs, scheduling needs, or requested services that you choose to provide
- Applicant, employment, or caregiver-related information, where applicable
- Business name or organization name, where applicable
- Information submitted through website forms
- Messages, comments, or communications you send to us
- Newsletter or update signup information, where applicable
- Payment, billing, or transaction-related information where applicable
- Any other information you choose to provide
Information Collected Through Website Forms and Communications
When you submit a form, request information, request care or service information, apply for a position, subscribe to updates, or contact us, we may collect and store the information you provide so we can respond to your inquiry, process your request, maintain communication records, and manage our relationship with you.
Information Collected Automatically
When you visit our website, we and our service providers may automatically collect certain information, including IP address, browser type, device type, operating system, referring website, pages viewed, time spent on pages, clicks and website interactions, approximate location derived from IP address, cookie identifiers, pixel identifiers, and analytics identifiers.
4. How We Collect Personal Information
We may collect personal information when you submit a form on our website, request information about home care services, request a consultation, submit an employment or caregiver inquiry, subscribe to updates, contact us by email, phone, form, or other communication method, interact with our website, or through cookies, analytics tools, pixels, and similar technologies.
5. How We Use Personal Information
We may use personal information to respond to inquiries, process care, consultation, employment, caregiver, billing, or service requests, communicate with prospective clients, clients, family members, caregivers, applicants, community partners, and business contacts, provide service updates and care-related communications, provide customer service, client support, caregiver support, or family support, manage client, prospect, applicant, caregiver, subscriber, and business contact relationships, send newsletters, updates, announcements, recruiting communications, or marketing communications where permitted, process payments, billing, or related transactions where applicable, improve our website, content, services, and user experience, measure website performance, conduct analytics and reporting, prevent fraud, misuse, security incidents, or illegal activity, comply with legal, regulatory, contractual, payment, tax, accounting, healthcare-related, employment, and business obligations, maintain internal records, enforce our terms, rights, agreements, or policies, and evaluate or complete a business transaction.
6. How We Share Personal Information
We may share personal information with trusted third parties when needed to operate our website, manage communications, process requests or payments, provide services, support care coordination, or support our organization. These third parties may include website hosting and technology providers, website form providers, email or communication providers, scheduling, care coordination, applicant tracking, or client management providers where applicable, payment or billing providers where applicable, analytics and website performance providers, advertising, remarketing, and pixel technology providers where applicable, customer support, client support, caregiver support, recruiting, and business operations providers, contractors, consultants, caregivers, or service providers assisting with our organization, accounting, tax, legal, insurance, compliance, and professional advisors, information technology and security providers, and government agencies, regulators, or law enforcement when required or appropriate.
We share only the information reasonably needed for these providers to perform their services. We do not allow service providers to use your personal information for their own marketing purposes unless permitted by law and disclosed in this Privacy Policy. We may also share personal information if required by law or when we believe disclosure is necessary to protect the rights, property, safety, or security of HMC Home Care, our visitors, clients, caregivers, applicants, employees, website, or others.
7. Payments, Billing, and Transactions
If payments, billing, service fees, or other transactions are accepted through our website or related business processes, they may be processed by third-party payment processors or payment platforms. We do not intentionally collect or store full payment card numbers on our website. Payment information is handled by payment processors according to their own privacy and security practices.
8. Cookies, Pixels, Analytics, and Advertising Technologies
Our website may use cookies, pixels, tags, scripts, web beacons, analytics tools, advertising technologies, and similar technologies. These technologies may be used to operate the website, remember your preferences, understand how visitors use the website, measure website performance, improve website functionality, detect fraud or security issues, understand the effectiveness of outreach or recruiting efforts, and provide more relevant content or advertising, where applicable.
Some cookies are necessary for the website to work. Other cookies and pixels may be used for analytics, advertising, or marketing purposes. You may manage cookies through your browser settings. If the website uses a cookie consent or preference management tool, you may also manage your preferences through the Cookie Preferences link or tool available on the website.
9. Do Not Sell or Share My Personal Information
We do not sell personal information in the traditional sense of exchanging personal information for money. However, like many websites, we may use cookies, pixels, analytics tools, advertising platforms, and marketing technologies that may be considered a “sale,” “sharing,” targeted advertising, or cross-context behavioral advertising under certain privacy laws. Where required by applicable law, you may opt out of certain cookies, pixels, analytics, advertising, or marketing technologies by using the “Do Not Sell or Share My Personal Information” link or Cookie Preferences tool available on our website.
10. Email, SMS, and Marketing Communications
We may contact you by email, phone, text message, or other communication methods for inquiries, service updates, care-related communications, appointment or consultation updates, recruiting communications, newsletters, promotions, or other communications related to HMC Home Care.
You may opt out of marketing or recruiting emails by using the unsubscribe link included in the email or by contacting us directly. Even if you opt out of marketing or recruiting emails, we may still send transactional, service-related, care-related, billing, legal, safety, or relationship-related communications.
SMS/Text Messages
If you provide your mobile phone number and opt in to receive text messages, you consent to receive text messages from or on behalf of HMC Home Care. Message frequency may vary. Message and data rates may apply. You may opt out of text messages at any time by replying “STOP” or following the instructions provided in the message. We do not sell, rent, or share SMS opt-in consent or mobile phone numbers with third parties for their own promotional use.
11. How Long We Retain Personal Information
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods may vary depending on the type of information, the purpose for collection, legal, regulatory, employment, care-related, or business needs, and applicable obligations.
12. How We Protect Personal Information
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, loss, alteration, or destruction. No website, system, transmission, or storage method is completely secure. We cannot guarantee absolute security, but we work to protect personal information using reasonable safeguards.
13. Your Privacy Choices
Depending on where you live and how you interact with us, you may have certain privacy choices or rights regarding your personal information. These may include the ability to request access, correction, deletion, stop-contact requests, marketing or recruiting communication opt-outs, cookie opt-outs, and information about how we collect, use, share, or retain personal information. To exercise a privacy choice or submit a privacy request, contact us at: Email: info@hmchomecare.com Privacy Request Form
14. State-Specific Privacy Rights
Residents of certain states may have additional privacy rights under applicable state privacy laws. Depending on your state and whether a particular law applies to HMC Home Care, these rights may include the right to know or access the personal information we collect, receive a copy of personal information in a portable format, correct inaccurate personal information, delete personal information, opt out of certain sales, sharing, targeted advertising, or profiling, limit certain uses or disclosures of sensitive personal information, and not be discriminated against for exercising privacy rights.
15. California Privacy Notice
This section applies to California residents where applicable. Depending on our business activities, applicable law, and the volume and type of personal information processed, certain California privacy laws may or may not apply to HMC Home Care in a particular year. Even where we may not be legally required to honor every request under the California Consumer Privacy Act or California Privacy Rights Act, we strive to provide reasonable privacy choices as a best practice.
Categories of Personal Information We May Collect
In the past 12 months, we may have collected identifiers, customer/client/applicant records, commercial or transaction information where applicable, employment-related information where applicable, internet or electronic network activity, geolocation information, audio/electronic/visual or similar information, professional or business contact information, care-related information provided by you where applicable, and inferences or preferences.
Sources of Personal Information
We may collect personal information from you directly, family members or authorized representatives where applicable, your communications with us, website forms, service inquiry forms, employment or caregiver inquiry forms, payment transactions, website cookies, analytics and similar technologies, email and communication platforms, publicly available sources, and service providers.
Business or Organizational Purposes
We may collect, use, or share personal information for the purposes described in this Privacy Policy, including responding to inquiries, processing care, consultation, applicant, employment, caregiver, or service requests, providing services, sending communications, client support, caregiver support, recruiting, outreach, marketing, analytics, security, compliance, and business operations.
Sale or Sharing of Personal Information
We do not sell personal information in the traditional sense of exchanging it for money. However, our use of certain cookies, pixels, analytics tools, advertising platforms, or marketing technologies may be considered a “sale” or “sharing” of personal information under California privacy law.
Sensitive Personal Information
We do not use or disclose sensitive personal information for purposes other than those reasonably necessary to fulfill services, process requests, support care coordination, process payments, comply with legal obligations, prevent fraud, protect security, support safety, or support business operations.
Children’s Personal Information
We do not knowingly sell or share personal information of individuals under the age of 16.
California Financial Incentive Notice
We do not currently offer a loyalty, rewards, or financial incentive program that provides benefits in exchange for the collection, sale, sharing, or retention of personal information. If we offer a promotion, giveaway, referral program, recruiting incentive, or similar program that may be considered a financial incentive under applicable privacy laws, we will provide additional terms or notice at the time of participation.
16. Children’s Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information directly from children under 13 through our website without appropriate parental or guardian consent. If you believe a child has provided us with personal information without appropriate consent, please contact us at info@hmchomecare.com.
17. Third-Party Websites and Services
Our website may contain links to third-party websites, care coordination platforms, payment platforms, recruiting or job platforms, social media platforms, or other third-party services. We are not responsible for the privacy practices, security, or content of third-party websites or services.
18. Business Transfers
We may disclose or transfer personal information in connection with a business transaction, such as a merger, acquisition, consolidation, restructuring, financing, transfer of assets, transfer of records, or similar event.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, programs, services, technology, legal requirements, or business operations. When we update this Privacy Policy, we will revise the “Last Updated” date above. If we make material changes, we may provide additional notice where appropriate.
20. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your privacy choices, please contact us:
HMC Home Care
Email: info@hmchomecare.com
Website: https://hmchomecare.com/
Privacy Request Form
Do Not Sell or Share My Personal Information
